1. DEFINITIONS
The words and expressions used in the Agreement and its annexes shall have the meanings specified below, unless otherwise required by the context of the Agreement.
1.1. "Offer": An invitation addressed by the Seller to an indefinite circle of persons in accordance with Article 453 of the Civil Code of the Republic of Armenia.
1.2. "Agreement": The contract for the sale of goods concluded between the Seller and the Buyer upon acceptance of this Offer, including the description of the relevant product, its price, delivery conditions, payment terms, return terms, and warranty conditions published on the Website.
1.3. "Acceptance": The Buyer's acceptance of the terms of this Offer by confirming the order on the Website, clicking a button that clearly indicates the obligation to pay, making payment, or performing another explicit action provided for in this Offer. A user's registration on the Website alone shall not constitute the conclusion of a paid sales contract unless an order has been placed and confirmed.
1.4. "Seller": ASBC LLC, which sells products through the Website.
1.5. "Buyer": An individual or legal entity that orders or purchases goods through the Website or by other means of distance communication with the Seller.
1.6. "Consumer": An individual who purchases or intends to purchase goods for personal, family, household, or other non-business purposes. The special rights granted to Consumers under this Offer apply where the Buyer acts in the capacity of a Consumer.
1.7. "User": A person who is registered on the Website or uses the Website without registration and who views products, places orders, uses a personal account, or utilizes other Website functionalities.
1.8. "Website": The collection of web pages owned by the Seller, accessible through the homepage located at: https://www.ispace.am through which users may access all Website pages, review the available assortment of products, and ознакомиться with applicable selling prices. The Website displays the products offered by the Seller for purchase, as well as available payment methods.
1.9. "Product": Any item owned by the Seller and presented on the Website for sale.
1.10. "Order": A request submitted by the Buyer through the Website or via remote communication with the Seller for the purchase and receipt of a specific product.
1.11. "Durable Medium": Any medium that allows the Buyer to store information addressed to them and reproduce it unchanged in the future, including email messages, PDF documents, or order confirmations available in the personal account.
1.12. "Commercial Warranty": Any additional commitment provided by the manufacturer or the Seller, independently of or in addition to statutory rights, concerning the quality, repair, replacement, or servicing of the product.
1.13. "Conformity of Goods": The conformity of the product with the requirements agreed under the contract and expected under law, including its description, quantity, quality, functionality, compatibility, safety, completeness, instructions, updates, and the Consumer's reasonable expectations.
1.14. "Identification": A procedure for assessing the legitimacy of access to the Website by the Buyer and/or User, carried out through electronic registration using an appropriate username and password.
1.15. "Personal Data": Information relating to individuals obtained through the use of the Website, which allows or may allow the direct or indirect identification of a person. Such data may be processed using automated and technical means, including collection, recording, input, organization, storage, use, transformation, retrieval, transfer, correction, blocking, destruction, or other processing activities.
Any terms used in this Agreement that are not defined in the Definitions section shall be interpreted in accordance with the context and purpose of the Agreement.
2. GENERAL PROVISIONS
2.1. This Offer establishes the principal terms and conditions governing the selection of goods through the Website, placement of orders, payment, delivery, acceptance, return, warranty service, submission of complaints, and the other rights and obligations of the Parties.
2.2. Pursuant to Article 453(2) of the Civil Code of the Republic of Armenia, upon acceptance of the terms set forth in this Agreement and placement of Orders on the Website, an individual and/or legal entity shall be deemed to have accepted the Public Offer and shall acquire the status of a Buyer, which shall be equivalent to concluding a contract under the terms specified in the Offer. The Seller and the Buyer shall jointly be recognized as the parties to a sales agreement.
2.3. This Offer is published on the Website in Armenian, Russian, and English and is available to the Buyer prior to placing an Order. In the event of any discrepancy, inconsistency, conflict, or difference in interpretation between the language versions of this Offer, the Armenian version shall prevail and its contents shall govern. The Seller undertakes to ensure that the essential pre-contractual information provided to the Consumer is clear, understandable, accessible, and not misleading.
2.4.The Seller may amend this Offer, the assortment of goods, prices, delivery terms, or other conditions by publishing such amendments on the Website. Such amendments shall not apply to orders confirmed and paid for prior to the publication of the amendments, except where the amendment improves the Buyer's position or where the Parties agree otherwise.
2.5. The information published on the Website regarding a product, including its description, technical specifications, price, discount, warranty, delivery conditions, and return-related references, forms part of the information provided to the Buyer concerning that product.
2.6. Any provision of this Offer that may be interpreted to the detriment of the Consumer's mandatory rights shall apply only to the extent that it does not conflict with the mandatory provisions of the legislation of the Republic of Armenia.
3. SUBJECT MATTER OF THE AGREEMENT
3.1. The subject of this Offer is the sale by the Seller of the products displayed on the Website to the Buyer, and the payment by the Buyer for the selected product and its proper acceptance in accordance with the terms of this Offer and the relevant Order.
3.2. The name, model, quantity, principal characteristics, price, discount, available delivery methods, payment methods, and other essential terms of the Product shall be determined by the Seller through publication on the Website or on the Buyer's order confirmation page. Acceptance of such terms by the Buyer shall constitute acceptance of this Agreement.
3.3. Ownership of the Product shall transfer to the Buyer upon actual delivery of the Product and receipt of full payment therefor, unless otherwise provided by the Parties or by law. The risk of accidental loss of or damage to the Product shall pass to the Consumer from the moment the Product is physically delivered to the Consumer or to a recipient designated by the Consumer.
3.4. The Seller warrants that the Products sold are free from third-party rights, have no defects, and comply with the requirements established by the legislation and/or technical regulations of the Republic of Armenia.
4. PRODUCT INFORMATION AND CONFORMITY
4.1. The Seller shall provide the Buyer with information concerning the main characteristics of the Product, including the Product name, model, main technical specifications, price, package contents, key warranty and service conditions, delivery methods, and, where applicable, information regarding digital functionality, compatibility, and updates.
4.2. The Seller undertakes to deliver to the Buyer a Product that conforms to the description, quantity, quality, functionality, interoperability, safety requirements, and reasonable expectations relating to ordinary use as agreed in the Agreement.
4.3. For Products containing digital elements, the Seller shall provide on the Website or the Product page information published or made available by the manufacturer regarding software and security updates, functionality, compatibility, and technical support. The availability of updates depends on the manufacturer's policies, device model, region, software version, and other technical conditions.
4.4. Where installation, activation, or initial configuration of the Product is carried out by the Seller or a person engaged by the Seller, any non-conformity resulting from improper installation shall not be attributed to the Buyer. Where installation is to be carried out by the Buyer, the Seller shall provide the manufacturer's instructions or information on how to access such instructions.
4.5. Statements such as "Official Warranty," "Updates," "Full Support," "Installment Plan," or similar representations appearing on the Website or in advertising materials shall apply only to the extent and under the conditions expressly stated in the relevant offer, manufacturer's policy, or financing institution's terms.
5. PRICE, PAYMENT PROCEDURE AND INSTALLMENT OFFERS
5.1. The price of the Product shall be indicated on the Website in Armenian Drams (AMD), inclusive of applicable taxes, unless otherwise expressly stated on the Website. Prior to final confirmation of the Order, the Buyer shall be shown the total amount payable, including the Product price, discount, delivery cost, and any other mandatory charges.
5.2. If delivery costs or other additional charges cannot be calculated in advance, the Website shall clearly indicate the method of calculation or the fact that such charges may arise.
5.3. The Buyer shall make payment using one of the payment methods available on the Website or by another method agreed with the Seller. Payment shall be deemed completed when the relevant amount is confirmed in the system of the Seller or the payment service provider.
5.4. Where the Website offers installment payments, credit financing, "0%", "interest-free", "0-0-12" or similar financing arrangements, the Buyer shall be clearly informed of: the down payment, the financing term ,the monthly payment, the effective interest rate, the total cost of credit/installment financing, any additional fees, and the fact that final terms may be subject to approval by the financing institution
5.5. If, after the Order has been placed and paid for, it becomes apparent that the Product cannot be supplied, the Seller shall promptly inform the Buyer and offer either: cancellation of the Order with a refund of the amount paid or another solution agreed with the Buyer.
6. ORDER PLACEMENT AND ACCEPTANCE OF THE OFFER
6.1. The Buyer may place an Order through the Website, by telephone, by electronic communication, or by any other method made available by the Seller.
6.2. For the purpose of placing an Order, the Buyer shall provide the information necessary for order fulfillment, including: first name, last name, delivery address, email address, telephone number, selected Product, quantity and payment method.
6.3. Before final confirmation of the Order, the Buyer shall be given an opportunity to: review the complete Order details, correct any errors, review this Offer, review the principal return and warranty conditions and view the final amount payable.
6.4. The button confirming a paid Order through the Website shall be formulated in such a way that it is unambiguously clear to the Buyer that a payment obligation arises. The button title shall be "Order". If such explicit wording is not used, the Seller shall provide disclosure of the payment obligation that is equally clear and visible.
6.5. Acceptance of this Offer occurs when the Buyer clicks the button on the final Order page that clearly expresses a payment obligation and/or makes payment using the selected payment method. Registration on the Website, adding a Product to the shopping cart, or viewing a Product shall not in itself create a paid sales agreement.
6.6. After confirmation of the Order, the Seller shall send or make available to the Buyer, on a durable medium, an Order confirmation including product name, quantity, price, delivery cost, payment method, delivery details, references to the principal return and warranty conditions and Seller contact details.
6.7. For telephone sales, the Seller's representative shall first identify themselves, state the commercial purpose of the call, provide the Seller's details, and explain the key terms of the Order. An Order placed by telephone shall become binding upon the Consumer only when the Consumer confirms acceptance through a durable medium or another method that allows subsequent verification of the content of the consent.
6.8. The following wording may be used for the confirmation checkbox:
"I hereby confirm that I have read this Public Offer, as well as the principal return, warranty, and personal data processing terms, understand the payment obligation associated with the Order, and agree to place the Order under the stated conditions."
7. DELIVERY, ACCEPTANCE OF THE PRODUCT, AND TRANSFER OF RISK
7.1. The methods, areas, timeframes, and costs of delivery shall be presented on the Website or communicated to the Buyer during the order placement process prior to final confirmation of the Order.
7.2. Unless otherwise agreed by the Parties, the Seller undertakes to deliver the Product to the Consumer within the shortest possible time, but no later than eighty (80) calendar days. If the Seller is unable to comply with the specified period, the Seller shall notify the Buyer in advance and offer either a new delivery period or cancellation of the Order with a refund of the amount paid.
7.3. The Product shall be delivered personally to the Buyer or to a recipient designated by the Buyer. The recipient may be required to provide identification data or proof of order confirmation.
7.4. Upon delivery, the Buyer shall be invited to inspect the packaging and the external condition of the Product, its completeness, and the presence of any visible damage. In case of visible damage or obvious non-conformity, the Buyer may refuse to accept the Product and request that an appropriate report be drawn up or that the circumstances be recorded by another verifiable means.
7.5. Acceptance of the Product, signing of the delivery document, refusal to inspect the Product upon delivery, or receipt of the Product in sealed packaging shall not limit the Buyer's rights under the legislation of the Republic of Armenia in relation to hidden defects, manufacturing defects, or other non-conformities with the Agreement.
7.6. If an obvious defect, incomplete package contents, or an issue relating to the external appearance of the Product is raised after acceptance of the Product, the matter shall be assessed on the basis of the facts of the particular case, taking into account: the condition of the packaging, photographs, video recordings, delivery documents, conclusions of the service center, and other relevant evidence.
8. WITHDRAWAL FROM A DISTANCE CONTRACT, RETURNS, AND REFUNDS
8.1. Except in cases excluded by law, the Consumer shall have the right to withdraw from a distance contract concluded through the Website without providing any reason within fourteen (14) calendar days from the date of receipt of the Product. Where multiple Products covered by a single Order are delivered separately, the withdrawal period shall commence on the date of receipt of the last Product, unless otherwise provided by law.
8.2. To exercise the right of withdrawal, the Consumer shall, before the expiry of the 14-day period, send the Seller a clear statement of withdrawal by: email, the relevant form on the Website, the personal account section of the Website or other communication channels published by the Seller. The Consumer may use the withdrawal form provided in an annex to this Offer, but use of that form is not mandatory.
8.3. Upon receipt of the withdrawal notice, the Seller shall send the Consumer an acknowledgment of receipt on a durable medium if the notice was submitted electronically.
8.4. After submitting the withdrawal notice, the Consumer shall return the Product to the Seller or to a person designated by the Seller no later than fourteen (14) days thereafter, unless the Seller has offered to collect the Product personally.
8.5. The Seller shall refund all amounts paid by the Consumer, including the cost of standard delivery where paid, no later than fourteen (14) days from the date of receipt of the withdrawal notice. The Seller may withhold the refund until: the Product has been returned or the Consumer provides evidence of having returned the Product, unless the Seller has offered to collect the Product personally.
8.6. The refund shall be made using the same payment method used by the Consumer for the original transaction.
8.7. When withdrawing from a distance contract relating to a Product of proper quality, the Consumer shall bear the direct cost of returning the Product only if the Consumer was clearly informed of this obligation in advance. The Seller shall bear the costs of returning and re-delivering Products that are incorrect, damaged, defective, incomplete, or otherwise non-conforming.
8.8. Opening the packaging alone shall not automatically constitute grounds for refusal of a return in all cases. The return request shall be assessed taking into consideration: the nature of the Product, statutory exceptions, whether the Product has been used, preservation of its commercial appearance, preservation of consumer properties, completeness of accessories, retention of labels and accompanying documentation.
8.9. The right of withdrawal shall not apply to Products whose return is excluded under the legislation of the Republic of Armenia, including Products manufactured or customized according to the Consumer's individual specifications, sealed Products which are not suitable for return for hygiene or health protection reasons and whose seal has been broken after delivery and other cases provided by law. Any applicable exception must be presented to the Consumer clearly and visibly before purchase.
8.10. This Section shall not limit the Consumer's rights in cases where the Product is defective, incorrectly supplied, or otherwise non-conforming. In such cases, the provisions of Section 9 of this Offer and applicable legislation of the Republic of Armenia shall apply.
9. DEFECTIVE OR NON-CONFORMING PRODUCT
9.1. If the Product does not conform to the Agreement or to the statutory conformity requirements, the Consumer shall have the right, in accordance with applicable law, to request: free repair, replacement, a proportionate price reduction, termination of the Agreement and refund of the amount paid and compensation for damages, where applicable.
9.2. The Consumer shall notify the Seller of the non-conformity within two (2) months of discovering it, unless a more favorable period or procedure is provided under the legislation of the Republic of Armenia. A claim relating to a hidden defect that was not apparent upon delivery may not be rejected solely on the grounds that the Product was accepted based on its external appearance at the time of delivery.
9.3. Where a non-conformity is discovered within the first year following delivery of the Product, the burden-of-proof rules regarding the cause of the non-conformity shall apply in accordance with the legislation of the Republic of Armenia. The Seller may not reject a claim merely on the basis of assumptions without a substantiated technical or factual conclusion.
9.4. Repair or replacement shall be carried out free of charge, including all necessary costs of: delivery, transportation labor and materials, unless the non-conformity resulted from improper use by the Buyer, mechanical damage, unauthorized intervention, or other exclusions provided for in this Offer or in the manufacturer's instructions.
9.5. If the cause of the defect is disputed, the Seller shall arrange for an examination of the Product or obtain an opinion from an authorized service center. The Buyer shall have the right: to be informed of the results of the examination and to receive a reasoned explanation for any refusal of the claim.
9.6. If the non-conformity is minor and the law permits refusal of contract termination on that basis, the Seller shall bear the burden of proving that circumstance.
10. WARRANTY AND SERVICE
10.1. Any manufacturer's or Seller's commercial warranty specified on the Website or in the Product documentation constitutes an additional obligation and shall not restrict the Consumer's statutory rights relating to conformity of goods and legal remedies under the legislation of the Republic of Armenia.
10.2. If, for example, a manufacturer's commercial warranty is provided for a period of twelve (12) months, this shall not mean that the Consumer's statutory rights expire upon the expiration of the commercial warranty period. For new Products, legal protection arising from conformity requirements shall apply for the period prescribed by law, generally not less than two (2) years. For used Products, a shorter period may apply if permitted by law and agreed in advance, but such period shall not be less than one (1) year.
10.3. The warranty certificate, commercial warranty terms, and principal service rules shall be provided to the Consumer in clear and understandable Armenian and, in the case of electronic sales, also on a durable medium or in a form that allows the conditions to be stored and reproduced.
10.4. Accessories, component parts, chargers, cables, headphones, and other items included with the Product shall be subject to: the applicable commercial warranty terms and the statutory conformity requirements under the legislation of the Republic of Armenia, taking into account the nature of the item, conditions of use, normal wear and tear, and the manufacturer's instructions.
10.5. Warranty service may be refused where the defect is causally related to: improper use of the Product by the Buyer, mechanical damage, exposure to moisture, oxidation, use of an incompatible charger or power supply, unauthorized repair, unauthorized software intervention; or material violation of the manufacturer's instructions.
10.6. The mere existence of superficial scratches, normal wear and tear, or ordinary signs of use shall not automatically constitute grounds for refusal of warranty service or statutory remedies if such circumstances are not causally related to the reported defect.
11. RIGHTS AND OBLIGATIONS OF THE SELLER
11.1. The Seller shall have the right to determine the assortment of Products, prices, discounts, promotional campaigns, payment terms, and delivery conditions, as well as to amend them by publishing the relevant changes on the Website, provided that such changes do not worsen the conditions of Orders that have already been confirmed and paid for.
11.2. The Seller shall have the right to refuse or cancel an Order if: the Buyer has provided manifestly incorrect or false information, payment has not been confirmed, the Product is out of stock, delivery is impossible or other objective grounds exist, provided that the Buyer is informed accordingly and any amount paid is refunded where payment has been made.
11.3. Throughout the term of the Agreement, the Seller shall have the right to request and obtain from the Buyer any necessary clarifications and additional information relating to issues arising in connection with the proper performance of the Agreement.
11.4. The Seller may engage third parties for payment processing, delivery, servicing, or technical support, while remaining responsible to the Buyer for the performance of its obligations under this Offer and applicable law.
11.5. The Seller shall have the right to monitor and analyze Website usage conditions and statistics, including Buyer activity, for the purpose of improving service quality and optimizing product offers.
11.6. The Seller shall have the right to create, use, and publicly distribute content developed through its own creative efforts, including product photographs, descriptions, technical specifications, and related information, and to establish rules governing the use thereof. Any full or partial copying, reproduction, distribution, publication, use, or modification of such content by the Buyer or any third party without the Seller's prior written authorization is prohibited and may result in legal liability under the legislation of the Republic of Armenia governing copyright and related rights.
11.7. The Seller shall ensure the timely and proper fulfillment of Orders duly placed by the Buyer, in accordance with the product description, price, and applicable terms.
11.8. The Seller undertakes to provide accurate, complete, and understandable information regarding the Product, price, payment, delivery, returns, warranty, and complaint-handling procedures.
11.9. The Seller undertakes to fulfill confirmed Orders in a timely and proper manner and, where fulfillment becomes impossible, to promptly inform the Buyer and offer a solution in accordance with applicable law.
12. RIGHTS AND OBLIGATIONS OF THE BUYER
12.1. The Buyer shall have the right, prior to placing an Order, to receive complete and accessible information regarding the Product, price, payment, delivery, returns, warranty, complaint procedures, and the Seller's legal details.
12.2. Buyers may use the services provided under this Agreement not only through the Website but also by contacting the Seller's customer service centers and retail stores, information about which, including addresses and telephone numbers, is published on the Website. All provisions of this Public Offer shall apply to legal relations arising through such communications.
12.3. The Consumer shall have the right to exercise all rights provided by this Offer and the legislation of the Republic of Armenia, including the right: to withdraw from a distance contract, to request repair or replacement of a defective or non-conforming Product, to request a price reduction or to obtain a refund.
12.4. The Buyer undertakes to make full and timely payment for ordered Products in accordance with the price of the Products, delivery charges, and any additional fees established under this Offer and the Seller's applicable terms.
12.5. The Buyer undertakes to provide accurate and complete information required for order placement, payment, delivery, returns, and warranty service.
12.6. The Buyer undertakes to use the Product in accordance with the manufacturer's instructions, technical documentation, and safety requirements.
12.7. In the event that a Product non-conformity or defect is discovered, the Buyer undertakes to notify the Seller within a reasonable period of time and, in the case of a Consumer, in accordance with the procedure established by law, and to provide information and evidence necessary for review of the claim where available.
12.8. The Buyer undertakes to cooperate with the Seller in relation to this Agreement and, where necessary, provide additional clarifications or documents required for order processing, payment verification, or delivery.
12.9. The Buyer shall refrain from engaging in any conduct that may damage the Seller's systems, interfere with the operation of the Website, or impair the ability of other Buyers to exercise their rights, including: placing fraudulent Orders, abusing payment systems, engaging in unauthorized technical interference or unlawfully using Website content.
13. COMPLAINTS, CLAIMS, AND REQUESTS PROCEDURE
13.1. The Buyer may submit a complaint, claim, or request to the Seller through: the relevant form on the Website, email, telephone communication, the Seller's retail stores or any other communication channel published on the Website.
13.2. A complaint or claim should preferably include: the Buyer's first and last name, email address, telephone number, order number, Product name, description of the issue, requested remedy and any supporting photographs, documents, or other materials, where available.
13.3. Receipt of a complaint or claim submitted electronically shall be confirmed by the Seller through an electronic message or a corresponding Website notification. The Seller shall review the complaint within a reasonable period and provide a reasoned response.
13.4. Any preliminary complaint-handling or negotiation procedure shall not restrict the Consumer's right to apply to a court, governmental authority, or any other remedy available under law.
14. PERSONAL DATA, COMMUNICATIONS, AND MARKETING CONSENTS
14.1. The processing of the Buyer's personal data shall be carried out in accordance with, the Law of the Republic of Armenia "On Personal Data Protection", the Seller's Privacy Policy and this Offer, for the purposes of order acceptance, payment processing, delivery, customer service, returns, warranty service, and compliance with the Seller's legal obligations.
14.2. The Seller may send the Buyer service-related communications necessary for the performance of the Order, including notifications concerning: order confirmation, payment, delivery, returns and warranty procedures.
14.3. Advertising, marketing, or promotional communications shall be sent to the Buyer only where the Buyer has provided separate, voluntary, and explicit consent, for example, through an unchecked checkbox. The Buyer may withdraw from receiving such communications at any time by using the unsubscribe mechanism offered by the Seller or another published method.
14.4. Withdrawal of consent for personal data processing shall not be deemed an automatic withdrawal of acceptance of this Offer and shall not affect an already concluded Agreement or lawful processing carried out prior to the withdrawal, unless otherwise provided by law.
14.5. The Website may use cookies and similar technologies for Website functionality, analytics, personalization, and marketing purposes. Information regarding the types of cookies used, their purposes, and methods of managing them shall be provided in the Website's Cookie Policy or through an appropriate notice.
14.6. The Seller may record telephone conversations for the purposes of: quality control, confirmation of Order details and dispute resolution, provided that the caller is informed in advance that the conversation is being recorded.
15. LIABILITY OF THE PARTIES
15.1. The Parties shall be liable for non-performance or improper performance of their obligations under this Offer and the legislation of the Republic of Armenia.
15.2. The Seller shall not be liable for damages incurred by the Buyer or third parties engaged by the Buyer if such damages result from non-performance or improper performance of contractual obligations caused by the Buyer's actions or omissions, including violations of or failure to comply with the lawful requirements of the Online Store.
15.3. The Seller's aggregate liability arising out of or in connection with any individual Order shall not exceed the total value of that Order. The Seller shall be released from liability where non-performance or delay in performance results from force majeure circumstances, including, but not limited to: decisions of governmental authorities, acts of war, states of emergency, natural disasters (including fire, earthquake, and flood), mass disturbances, epidemics, serious failures of technical systems, interruptions of electricity supply or Internet connectivity, labor strikes and other objective circumstances that prevent proper performance of the Agreement and are beyond the Seller's direct or indirect control.
15.4. The Seller shall not be liable for damages resulting from: improper use of the Product by the Buyer, violation of the manufacturer's instructions, provision of incorrect or incomplete information by the Buyer, unauthorized intervention by third parties or force majeure circumstances, provided that such damages are causally related to the relevant circumstance.
15.5. By entering into the Agreement, the Buyer confirms that they have read and accepted all terms of this Public Offer and understand its legal consequences. The Buyer further acknowledges that they shall not be entitled to claim compensation for any material or non-material damages from the Seller, except where such liability is expressly provided for by this Offer, the Seller's Privacy Policy, or mandatory legal acts of the Republic of Armenia applicable to these legal relations.
15.6. In the event of force majeure, the Parties shall be relieved from liability for non-performance of their obligations to the extent that performance has become impossible due to such circumstances.
16. PRIVACY POLICY
16.1. The collection and processing of the User's/Buyer's personal data shall be carried out in accordance with: the Law of the Republic of Armenia "On Personal Data Protection", this Public Offer, and the Seller's Privacy Policy. The User shall bear full responsibility for the accuracy of the information provided and for any adverse consequences arising from the use of such information by third parties, regardless of whether such actions occurred with or without the User's consent.
16.2. The Seller shall have the right to process the User's/Buyer's personal data for any of the following purposes: accepting and processing Orders, organizing delivery, performing contractual obligations, promoting products or services, sending marketing communications, evaluating customer satisfaction and service quality, organizing contests, prize draws, promotions, and other campaigns aimed at increasing sales volumes.
16.3. Personal data processing may include: collection, registration, organization, storage, clarification (updating), use, transfer (including cross-border transfer), anonymization, blocking, deletion and destruction, whether by automated or non-automated means. Data may be transferred to third parties exclusively for the purpose of performing contractual obligations, including cooperation with delivery providers or payment system operators.
16.4. With the User's/Buyer's consent, the Seller may send informational or advertising communications via email or mobile phone. The Buyer may unsubscribe from such communications at any time by submitting an appropriate request to the Seller's email address. The Seller may send automated service messages, including: order confirmations, delivery status updates and other service-related notifications, from which the Buyer may not opt out.
16.5. In case the Buyer withdraws consent to the processing of personal data before placing an order, the acceptance of the Public Offer shall be deemed ineffective and the Public Offer shall be considered not accepted by the Buyer.
16.6. The Seller may use cookie technology for purposes including: Website functionality, visitor statistics and marketing activities. Cookies do not contain confidential information. By using the Website, the User consents to the use of cookies and the analysis of data, including with the involvement of third parties. The Seller may obtain the IP address of Website visitors; however, such information shall not be used for the purpose of personally identifying individuals.
16.7. The Seller may record telephone conversations with Users/Buyers for quality-control purposes and dispute resolution. The confidentiality of recorded information shall be ensured and such information shall not be disclosed to third parties without an appropriate legal basis. The Buyer shall be informed of the recording automatically before being connected to a representative.
16.8. The Seller shall not be responsible for information that the User has made publicly available on the Website.
17. DISPUTE RESOLUTION
17.1. The Parties shall endeavor to resolve any disputes arising from this Offer or from agreements concluded on the basis thereof through negotiations.
17.2. The Buyer may submit a preliminary claim or complaint using the methods specified in Section 13 of this Offer. The Seller shall provide a reasoned response, taking into account the nature of the claim and the timeframes and procedures prescribed by the legislation of the Republic of Armenia.
17.3. Disputes that cannot be resolved through negotiations shall be submitted to the competent courts of the Republic of Armenia and resolved in accordance with the substantive law of the Republic of Armenia, unless otherwise required by mandatory applicable legislation.
17.4. If no response to a preliminary claim is received within fifteen (15) business days from its receipt, or if the claim is rejected, the dispute shall be submitted to the courts of general jurisdiction of the Republic of Armenia. The dispute shall be resolved in accordance with the terms of the Agreement and the substantive law of the Republic of Armenia.
18. MISCELLANEOUS PROVISIONS
18.1. This Offer shall remain in force from the moment of its publication on the Website until it is amended or withdrawn.
18.2. If any provision of this Offer is declared invalid or unenforceable, such invalidity or unenforceability shall not affect the validity of the remaining provisions. The affected provision shall apply to the extent permitted under the legislation of the Republic of Armenia.
18.3. The Seller shall retain the version of the Offer and the Order terms applicable at the time the Order was placed, in a manner that allows verification of the terms made available to the Buyer at the relevant time.
18.4. The policies referenced in this Offer, including policies relating to returns, warranty, privacy, cookies, and delivery, shall form an integral part of this Offer to the extent that they do not conflict with this Offer or with mandatory provisions of the legislation of the Republic of Armenia.
18.5. All notices under the Agreement shall be deemed duly given if made in writing in the Armenian language and sent to the addresses specified in the Agreement: in the case of the Seller, to the address stated in this Offer or on the Website, in the case of the Buyer, to the delivery address provided during registration or order placement. Notices may be delivered by: postal mail (with acknowledgment of receipt), personal delivery, email, other electronic communication channels, software and application platforms, electronic messages and mobile applications.
The Parties may also communicate by SMS messages sent to the mobile phone number provided during registration or order placement, using technical means that ensure the authenticity of the message.
18.6. Failure by either Party to exercise, or delay in exercising, any right, claim, or authority under this Public Offer or any Agreement concluded on its basis shall not constitute a waiver of such right, claim, or authority and shall not prevent the exercise of the same or similar rights in the event of a subsequent breach.
Any monetary obligation arising under the Agreement may not be terminated by way of set-off against another obligation without the Parties' additional mutual consent.
18.7. This Agreement constitutes the entire agreement between the Seller and the prospective Buyer. The Seller shall not be bound by any additional terms or obligations relating to the subject matter of this Offer unless such terms have been documented in writing and signed by an authorized representative of the Seller and by the Buyer.
19. SELLER'S DETAILS
ASBC LLC
State Registration Number: 286.110.1192390
Taxpayer Identification Number (TIN): 02845628
Registered Address: Premises 93, Building 106/1, Nalbandyan Street, Kentron District
Email: [email protected]
Website: https://www.ispace.am
Contact Telephone Number: +374 98 099044