iSupport - Сервисный центр для устройств Apple в Армении 💎 PrestigioPlaza.cy store

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iSupport - Сервисный центр для устройств Apple в Армении

Official Apple service centre.

We take care of your device at every stage — from diagnostics to repair. We use original spare parts and professional tools, and provide a warranty on all work performed.

Frequently Asked Questions >_______Contact service >

Repair and maintenance

Click on a device or service to learn more.

iPhone

We perform diagnostics, clean external components without opening the device, and replace faulty parts. We transfer data from your old device to a new one, and update or reinstall iOS. Completion time depends on the type of service, device condition, and data volume.

Frequently Asked Questions >

Contact service

Service with care
for your device

Before repair, service center engineers perform diagnostics: they identify the cause of the issue, propose a solution, and immediately provide the cost and repair timeframe.

✔ Genuine spare parts.
✔ 90-day warranty on the replaced spare part.
✔ Price and timeline are confirmed before work begins.
✔ Clear diagnostics and repair process.
✔ You can ask a specialist any questions before your visit.

Contact the service center Find the center on the map

Transparent service process

You will always know what stage your device is at.

Diagnostics
Engineers inspect the device using professional equipment to detect even hidden faults.
Approval
We agree the repair timeline and cost with you.
Repair
We fix the issue and notify you when your device is ready.
Device handover
You collect your repaired device with a warranty on the completed work.

Prepare for your visit
to the service center

01 | Create a backup of your data. This can be done either independently or at our store or service center.
02 | Turn off the “Find My iPhone” feature on your iOS device or the “Find My Mac” feature on your MacBook or iMac.
03 | Remove the case from the device, as well as any protective film or screen protector.
04 | Bring any accessories that may be related to the issue.
If you are applying for warranty service, please bring your purchase receipt and warranty certificate with you.

Devices containing customers’ personal data are not accepted in order to protect personal data.

Contact service

Contact the service center

Message us in messengers to get remote consultation. Follow our profiles to stay updated on the latest offers from the official Apple service center in Armenia.

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Yerevan

iSupport| 9 Tumanyan St
Mon - Fri: 10:00-19:00

+374 44 204 205

Still have questions? Find the answers here.

Service center employees cannot unlock your device — this is Apple's policy.

You need to contact Apple Support yourself:

1. Download the Apple Support app on another device
2. Change your region
3. Go to: Services → iCloud → Passwords & Security → Security Issues → Phone Support
4. Enter your phone number and request a call

Support is available on weekdays from 10:00 to 19:00.

You need to contact Apple Support yourself.

Follow these steps:

1. Download the Apple Support app
2. Change your region in the app
3. Go to: Services → iCloud → Passwords & Security → Phone Support
4. Submit a support request to Apple Support

Support is available on weekdays from 10:00 to 19:00.

In this case, the only solution is to reinstall the system at an authorized service center, which will result in complete data loss.

⚠️ Before reinstalling the system, as the device owner, you must know your Apple ID password. Without it, access to your device may be restricted after the reinstallation.

Contact us via WhatsApp or visit an authorized service center.

Without diagnostics, it is impossible to determine the cause. The issue may be software- or hardware-related.

Contact an authorized service center.

Before your visit, make sure you have backed up your data.

Contact an authorized service center.

1. Turn off the device and do not use it under any circumstances.
2. Do not carry the device in your pocket. Place it in a box or bag.
3. Contact a service center as soon as possible. This issue requires immediate service.

Contact an authorized service center.

It depends on the device.

• Most devices: up to 14 days on average
• MacBook: up to 30 days

All replacement parts are supplied directly through Apple's official distribution channel. Ordering, shipping, and import may take longer than originally expected. However, you will receive genuine parts with a 90-day warranty.

Yes. The estimated delivery time is up to 30 business days. Contact us to place an order through an authorized service center.

Warranty Obligations:

The warranty period for Apple Inc. core products is 12 months.
The warranty period for keyboards, mice, cables, adapters, power supplies, batteries, rechargeable batteries, cases, and bags is 90 calendar days.
Apple Inc. and AUTOMATED SYSTEMS BUSINESS CONTROL SRL are not responsible for the safety of existing information and installed software on devices submitted for warranty service.
The buyer may independently install compatible additional equipment but is fully responsible for its proper installation, use, and any consequences arising from such actions.
Reinstallation and software recovery are not included in the list of services covered under warranty.
The warranty does not cover mechanical damage to the glass, plastic, painted, or enamel-coated parts of the device.
The warranty does not cover cosmetic defects of the device.

Warranty service is not provided:

If the device or its shipping packaging has mechanical damage.
If the packaging or documentation is missing, or if the device is incomplete.
If an attempt to repair (open) the device outside an authorized service center is detected.
If the user has violated the device's operating conditions or safety requirements.
If the device has been damaged due to power surges or non-compliance with power supply standards during use.
If the device has been damaged as a result of third-party software.
If the device has been damaged due to foreign objects entering it (liquids, insects, dust, etc.).
If access to the device is unavailable, or if the user refuses to disable the device's security features (screen lock, Find My iPhone, etc.).

iSupport is an official Apple Service Provider in Armenia.

Professionalism, high quality, and speed are the three main characteristics of the Apple service center. We work with a team of highly qualified specialists who perform repairs of any complexity in accordance with Apple standards.

We use only new and genuine spare parts obtained directly from the manufacturer's factories. Repairs are carried out using modern equipment, allowing us to quickly and carefully resolve any issue while preserving the remaining warranty period.

Authorized service centers are located in Armenia. We provide diagnostics, warranty repairs, and paid repairs, and we will be happy to assist you with any Apple-related issue.

Official Apple service centre.

Repair and maintenance

iPhone

Service with care for your device

Transparent service process

Contact the service center

Still have questions? Find the answers here.

What should I do if my phone is locked after signing in to someone else's iCloud account?

Forgot your iCloud password?

Forgot your device passcode or Screen Time passcode?

Is your phone overheating, freezing, or does the battery drain quickly?

Is your AirPods charging case not charging?

Is your device's battery swollen?

What is the estimated waiting time for spare parts?

Why has the delivery time for my replacement part been extended?

Can I order replacement earbuds for AirPods Pro | Max? How can I do that?

Service with care
for your device