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Enjoy your new device — we’ll take care of keeping it safe.
What is iSpace Care?
iSpace Care is an exclusive service designed for those who want to protect their device from accidental damage.
It covers damage caused by the user themselves — for example, screen, camera, or body damage, as well as short circuits*.
It also extends Apple’s official warranty for an additional 1 year.
* Exceptions apply.
How It Works
If you accidentally damage your device within 1 year of purchase, iSpace Care will cover the repair. You won’t pay anything.
If the device cannot be repaired, you will receive a certificate worth 30% of the device’s price. You can use it to cover part of the cost of a new device at iSpace.
The cost of iSpace Care is 16% of the device price — much more cost‑effective than repair or buying a new device.
Which Devices Are Covered?
iPhone, MacBook Air, MacBook Pro, Mac mini, Mac Studio, iMac, iPad, Apple Watch, AirPods.
Important:
According to Apple’s policies, iPad, Apple Watch, and AirPods are considered non‑repairable products.
If they are damaged, iSpace Care provides compensation equal to 30% of their price.
How to Use iSpace Care
- Step 1: Visit an iSupport service center.
- Step 2: Present your device, receipt, and iSpace Care certificate.
- Step 3: Receive free repair. If repair is impossible, you will receive a certificate worth 30% of the product price.
Frequently Asked Questions
How do I pay for iSpace Care?
The service costs 16% of the device price.
This amount must be paid at the time of purchase together with the device.
How long does iSpace Care last?
- Accidental damage protection: 1 year from purchase.
- Apple’s standard warranty is extended by an additional 12 months, giving you a total of 2 years.
Free repair is provided one time during the validity period of iSpace Care.
After the repair, the service is considered fully used.
When does iSpace Care not apply?
- Damage caused by third‑party intervention (hardware or software).
- Damage caused by contact with moisture.
- Intentional product damage.
- Natural battery wear — the battery is a consumable component.
How long does the repair take?
Standard service times apply: up to 30 working days from the moment of request.
When is a device considered non‑repairable?
If it has two or more of the following defects:
- Display damage
- Camera damage
- Body damage
- Short circuit
Always be aware!
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